Skip to main content

Contact Centre Agent (capitec bank)


Contact Centre Agent (180426-14) Closing date: 2018/05/31 Details Contact Centre Agent (180426-14) - Capitec Bank Job Title Contact Centre Agent Division Business Support Business Unit Business Support Location - Branch / Campus Midrand Location - Province Gauteng Purpose of the Role To provide excellent service to the Capitec Bank clients, branch network by attending to telephonic/ written enquiries and complaints within the agreed service levels. This will be achieved by ensuring that a focused, high performance / high commitment environment is developed and sustained across the department in accordance to set business standards. Qualifications National Senior Certificate (Grade 12) or National Certificate (Vocational) Experience At least 2 years’ experience as an Inbound Call Centre Agent or Helpdesk Agent Technical and Administration support within a Contact Centre Environment would be ideal IT Qualification (at least an A+) will be an advantage Knowledge and skills Excellent telephonic communication skills (clarity, pace, pitch and tone of voice will be used for short listing purposes) Additional Requirements Willingness to work shifts Working hours: Shift work (Saturdays and Sundays compulsory) Clear Criminal and Credit Record Logical / systematic approach to enquiries Own reliable transport Applyhere

Comments

  1. AnonymousWednesday, 3 July 2019 at 17:10:00 GMT+2

    If you want to Get Jobs Alert from all over Pakistan Then visit our website DailyjobsAlert.pk

    ReplyDelete

Post a Comment

Popular posts from this blog

GOVERNMENT VACANCIES LIST AND CONTACT FOR MARCH

GOVERNMENT VACANCIES LIST AND CONTACT FOR MARCH Deputy Director: Auxiliary Services Centre: Directorate: Fleet and Auxiliary Services, Head Office Reference No: HR 4/18/02/38 HO Salary: All inclusive: R 657 558 per annum Enquiries: Ms T Malindzisa, Tel: (012) 309 4647 Head Office Chief Director: Human Resources Management: Private Bag X 117, Pretoria, 0001 or hand deliver at 215 Francis Baard Street. Deputy Director: Facilities Management Centre: Directorate: Fleet and Auxiliary Services, Head Office Reference No: HR 4/18/02/34HO Salary: All inclusive: R 657 558 per annum Enquiries: Ms T Malindzisa, Tel: (012) 309 4246 Head Office Chief Director: Human Resources Management: Private Bag X 117, Pretoria, 0001 or hand deliver at 215 Francis Baard Street. Principal Inspector: Employment Equity Centre: Provincial Office: Free State Reference No: HR 4/4/8/159 (1 post) Salary: Commencing: R417 552 per annum Enquiries: Ms AZ Mantutle, Tel: (051) 505 6347 Provincial Office Chief Dir...
Post a Comment
Read more

Engen job vacancy

job Title Despatch Clerk – Isando Department Lubricants Division Lubricants Job Type Permanent Location – Town / City Isando, JHB Location – Province Gauteng Location – Country South Africa Key Purpose To create a despatch plan, administer and control the despatch of packaged products from the Isando DC in order to meet agreed levels of customer service that will contribute to the optimisation of the non-fuels supply chain. Key Generic Accountabilities – Create despatch plan – Execute customer orders – Delivery Fleet scheduled and optimised – Interface Management – Stock counts Specific Outcomes – Isa store picking plan – Product loads Scheduled – Product despatched – Fleet utilisation/optimization – Co-ordinated transport requirements between on site transport representatives – Equitable split in terms of transporters fleet size – Customer routes and rates monitored – Develop and maintained sound relationships with CSC/Transporters and customers (internal and external) – ...
Post a Comment
Read more