Customer Service Representative
Pretoria, Gauteng
DEPARTMENT: Front of House JOB ROLE: Receptionist REPORTING TO: Store Manager WORKING HOURS: Branch Determined POSITION PURPOSE: Effectively & efficiently perform all front of house functions LOCATION: Menlyn Mall, Brooklyn Mall KEY RESPONSIBILITIESResponsible for but not limited to the following broad job functions:
Greet Customers, Direct Visitors and Manage incoming Calls
Keep reception area neat and clean at all times
Assist with client requests and inquiries
Client Communication (quotes, job status etc)
Printing and Processing Invoices
Receive Payments (Cash & Credit Card)
Selling Company Products
Stock Taking & Stock Management
QUALIFICATIONS AND EXPERIENCE
Matric (Grade 12) – Essential
Administrative Experience – Preferable
Retail Experience – Preferable
PC Literate (Excel, i-Tunes, Emails etc) – Preferable
Apple Experience – Beneficial
CORE SKILLS & ATTRIBUTES
Customer Focus
Communication Skills
Sales Orientated
Accountability
ADVANTAGEOUS EXPERIENCE
Cellular including Vodacom, Samsung, MTN, iStore, Huawei.
Hospitality and Customer Service
Job Type: Full-time
Job Location:
Pretoria, Gauteng
Required education:
High school or equivalent
Required experience:
Customer Service: 1 year
Customer Service, Hospitality: 1 year
Vodacom, Samsung, MTN, iStore, Huawei: 1 year
Click here to APPLY
Contact Centre Agent (180426-14) Closing date: 2018/05/31 Details Contact Centre Agent (180426-14) - Capitec Bank Job Title Contact Centre Agent Division Business Support Business Unit Business Support Location - Branch / Campus Midrand Location - Province Gauteng Purpose of the Role To provide excellent service to the Capitec Bank clients, branch network by attending to telephonic/ written enquiries and complaints within the agreed service levels. This will be achieved by ensuring that a focused, high performance / high commitment environment is developed and sustained across the department in accordance to set business standards. Qualifications National Senior Certificate (Grade 12) or National Certificate (Vocational) Experience At least 2 years’ experience as an Inbound Call Centre Agent or Helpdesk Agent Technical and Administration support within a Contact Centre Environment would be ideal IT Qualification (at least an A+) will be an advantage Knowledge a...
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