Contact Centre Agent (180426-14) Closing date: 2018/05/31 Details Contact Centre Agent (180426-14) - Capitec Bank Job Title Contact Centre Agent Division Business Support Business Unit Business Support Location - Branch / Campus Midrand Location - Province Gauteng Purpose of the Role To provide excellent service to the Capitec Bank clients, branch network by attending to telephonic/ written enquiries and complaints within the agreed service levels. This will be achieved by ensuring that a focused, high performance / high commitment environment is developed and sustained across the department in accordance to set business standards. Qualifications National Senior Certificate (Grade 12) or National Certificate (Vocational) Experience At least 2 years’ experience as an Inbound Call Centre Agent or Helpdesk Agent Technical and Administration support within a Contact Centre Environment would be ideal IT Qualification (at least an A+) will be an advantage Knowledge a...
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